Waldrop Plumbing Air Electric Claim this business

Tyler Felmeton Google

a month ago

Had a project manager come out to my house a Mr Madison told us that we need new duck work and maybe a unit but we could get the duck work done and we would be comfortable till the unit went out. Had the install ppl out they made the comment that they hope we was charged enough for labor given they were already charging me 7000 to do the duck work and then they only did partial ductwork for $7000 and then I had to go back and tap most of my ducks up my self called and talk to someone in the office numbers times and never got a call back told me they did what they said had two other companies come out and look and said for 7000 they should have done it all and that the ducks work was bad and they wouldn’t have pay that much for the work that they did I do have pictures and will be taking measures to get this handle no big company should treat u like they didn’t I wouldn’t use them for anything and I do have pics Pro

Sunnie Brisseyon Google

a month ago

Gage was amazing! Super professional and very knowledgeable. My system went out and he was here within 2 hours and had it back working. 10/10 experience. Thank you Gage!!

Michaelon Google

6 months ago

I feel compelled to update my original review after learning something that truly shocked and angered me. A neighbor around the corner, whose home is nearly identical to mine, recently had Piedmont Gas install the same gas line setup I requested — with a quick disconnect (which Waldrop told me I’d need to do myself afterward). His final cost? $300. Yes, you read that right — $300, compared to the $1,700+ I paid Waldrop for a similar setup. When I heard that, I was stunned. I felt taken advantage of. I had hoped that by writing a detailed letter to Waldrop’s CEO about my experience, someone would respond — but I never heard back. If you're considering Waldrop, I strongly encourage you to read my original experience below. I hope it helps others avoid what I went through.. ________________________________________ Original Review (from December 3, 2024) We hired Waldrop to install a gas line for a portable generator. What followed was over four weeks of delays, poor communication, and subpar service. • Initial quote: On October 4th, a technician quoted us just under $1,800. I asked about cost reduction options (we’re on a fixed income), but none were offered. My wife and I agreed to move forward for the sake of safety and professionalism. • Missed deadlines: Work began October 11th. We were told the inspector would come the following week. No one showed, and it took repeated calls to even get a response. • Communication issues: Calling the office was frustrating — constant recordings, AI, or long hold times. When we did get someone, they often lacked answers or never followed up. I finally spoke to James Kirby, who admitted the inspector hadn’t even been contacted and was surprised by the poor quality shown in their own technician’s photos. • Rework and mess: The crew returned October 24th to reinstall the line “properly.” They left a mess, chipped our sidewalk, and got paint on our siding. Even the state inspector commented that a regulator was missing, though he passed it due to the low pressure of our setup. Waldrop did install the regulator after the inspection and final adjustments. • I have many more details, though this should explain the basic reasons I am posting such a negative review. We wrote to Jamie Porterfield (Waldrop) on November 7th. As of December 3rd — still no response. This experience left us sadly disappointed. Others may have had better outcomes, but our experience was unprofessional, overpriced, and extremely frustrating.

John Applegiton Google

2 months ago

I chose Waldrop primarily by the character of one their employees that I interact with on my school bus route. While he wasn’t the tech to come out, Craig G. did not disappoint He came out and thoroughly inspected our system. He found some issues that I had him address, and cleaned our unit. Very pleasant to work with. Very easy to talk to about upcoming work and upgrades to the ductwork we should do if the unit ever needs replaced. I feel confident that we are ready for the upcoming cooling season. 10 of 10 😁👍

Sambo Oumon Google

a month ago

I highly recommend Walldrop Plumbing. I called in the evening, and they had a plumber at my house the very next morning. Zach was punctual, courteous, and professional throughout the entire service call. He quickly addressed the issue and took the time to clean everything up before leaving, which was greatly appreciated. Excellent customer service and quality work. I would definitely use Walldrop Plumbing again and recommend them to anyone in need of plumbing services.